Frequently Asked Question
1. When can I collect my order?
Prior to arriving please make sure you have received an email advising you that your order is ready to collect. Online orders can be collected between 9 am - 4 pm Monday-Friday. Please note we are an online retailer only.
2. How do I use my reward points?
With each purchase you make you will earn reward points which can be used to discount your future purchases at checkout. You can log into your 3DPM account to see your reward point total.
3. How does Biller work?
Biller allows businesses to make a purchase and then pay for it in 30 days' time. Select the Biller payment option at checkout.
4. How does Laybuy work?
Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Always interest-free. Proceed to checkout as normal and select Laybuy as your payment method.
5. What can a 3D printer do for me?
A 3D printer can get your creative juices flowing, you can develop a new skill, you can make money and you may even be able to apply the use of a 3D printer to your industry of work.
6. How long will a 3D printer last?
Most entry-level to mid-range 3D printers have a lifespan of 1 to 5 years, whereas high-end models can last up to 10 years. Printer lifespans vary depending on a variety of factors, so this is only an estimate. Following the manufacturer's maintenance and usage recommendations is essential for ensuring the longevity of your 3D printer, as well as preventative maintenance such as cleaning and lubricating moving parts.
7. What software do 3D Printers use?
Here we have compiled a list of software options that you may be interested in checking out. Blender, Fusion-360, Cura, Prusa Slicer, ideaMaker and Chitubox.
8. How do I remove my object from the printer?
For the easiest way to remove 3D prints from your 3D print bed, heat it up to 70°C and get under the print with a good quality scraper. Using liquid solutions can help weaken the bond between the print bed and plastic, making 3D prints easier to remove.
9. Which SLA Printer should I buy?
With many brands releasing SLA 3D printers, it can be overwhelming to pick your first 3D printer. At 3D Print Monkey, we strive to create informative product listings to aid you when browsing. If you are after some advice before making a purchase feel free to contact the team for some free advice.
10. Which FDM Printer should I buy?
With many brands releasing FDM 3D printers, it can be overwhelming to pick your first 3D printer. At 3D Print Monkey, we strive to create informative product listings to aid you when browsing. If you are after some advice before making a purchase feel free to contact the team for some free advice.
11. What is the difference between SLA, MSLA and DLP?
In industrial 3D printing, stereolithography (SLA) creates concept models, cosmetic prototypes, and complex parts in as little as one day. The SLA process is capable of producing high-resolution features, a wide range of materials, and a high-quality surface finish.
MSLA, or masked stereolithography apparatus, combines an LCD screen with a powerful LED light source for selectively curing photosensitive resin in SLA (stereolithography) 3D printing. Upon curing successive layers, a three-dimensional object is formed.
Photopolymer parts can be rapidly produced using DLP (Digital Light Processing). One significant difference between DLP and SLA is that while SLA machines use lasers to trace layers, DLP machines use projected light to cure an entire layer simultaneously.
12. What is the difference between filament and resin?
Fused deposition modelling (FDM) uses a spool of plastic called filament which is melted through a hot end and deposited on the build plate, and the next layer is then placed on top of the previous layer until a 3D model is complete.
Once the resin tank of the 3D printer is filled with resin liquid the machine descends the build platform down to create a thin layer of resin touching the build plate. A light source draws the pattern of a single layer in the resin, causing it to solidify. This process continues until a model is formed.
13. Can I mix resins?
The mechanical properties or colour of 3D printed resin objects can be altered by mixing resins. The tensile strength can be increased by adding flexible resin to normal resin. It is possible to make custom colours out of clear resin by mixing it with a pigment solution. If you would like to find out more check out more
14. Which industries use 3D printing?
3D printing can surprisingly be applied to most industries including dentistry, medicine, engineering, automotive, construction, jewellery and many more. If you want to learn more visit our blog section.